At Bright Side Jewelry we value our customers and aim for 100% customer satisfaction.
Please note that if your order contains multiple items they may be shipped separately.
If you are not happy with your purchase simply return it to us unused, in the original package, within 365 days of receipt for a full refund.
Items are usually shipped within 1-2 business day of cleared payment. Unless otherwise stated items are shipped via ePacket to the US, then delivered by the USPS. We provide our customers with their ePacket/USPS tracking number, which can then be tracked through the USPS once packages arrive in the US.
ePakcet Tracking Link: 17track.net
USPS Tracking Link: https://www.usps.com/
Items marked "Fast Free Shipping" are shipped from the United States via USPS and have 3-5 day delivery time.
Shipping times vary with ePakcet but most items are received within 10-20 business days after shipping date. If you do not receive your item after 31 days please contact us for more details or refund.