At Bright Side Jewelry we value our customers and aim for 100% customer satisfaction.
Please note that if your order contains multiple items they may be shipped separately.
If you are not happy with your purchase simply return it to us unused, in the original package, within 30 days of receipt for a full refund.
Items are usually within 1-2 business day of cleared payment. Unless otherwise stated items are shipped by ePacket to the US, then delivered by the USPS. We provide the ePacket tracking number which can then be tracked through the USPS once packages arrive in the US.
Shipping times vary but most items are received within 10-20 business days after shipping date. If you do not receive your item after 31 days please contact us for a full refund.